Flagpole Components Inc.
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Terms and Conditions

Applications for open account should be placed in advance of the placement of the first order. Orders placed for immediate shipment prior to credit approval will be shipped C.O.D. and are payable with a certified check unless previous arrangements have been made with the Credit Department. Invoices are billed at time of shipment. We are investigating the use of bank cards such as Mastercard and Visa for use by our customers. If this program is implemented, it will be available by mid-spring, 1993.
In order to take advantage of discounted unit prices for quantity purchases, the following conditions should be adhered to:
  1. Quantities of similar items within a product group can be mixed to achieve the discounted price.
  2. Must be a single order shipped to a single destination at one time. Requests for blanket order pricing or pricing on substantial quantities will be addressed on an as-submitted basis.
Due to costs incurred in processing orders, a minimum order of $10 is requested. When placing orders by phone, fax, or mail, please reference the part number as well as the description. This will help minimize errors.
All prices are F.O.B. our dock in Dallas, Texas. Shipments made via U.P.S., Parcel Post, Federal Express, etc. will be paid by us and added to the invoice. Orders of the size to necessitate motor freight will be shipped PREPAID in the "bill-to's" name.
Every effort will be made to ship the merchandise packaged in such a manner that minimizes the chances of in-transit damages. If merchandise is delivered showing signs of freight damage, refuse the shipment and contact our Customer Service Department. This allows us to reship your order promptly and file a freight claim with the carrier. If the shipment is accepted and later discovered to be damaged, the responsibility for filing the claim lies with the customer.
A Return Authorization Number must be obtained from the Customer Service Department prior to returning any merchandise for whatever reason.

 

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